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Contact Us

Emergency Contacts for U.S. Citizens

U.S. Citizens with emergencies, please call 020 363 6451
Outside of Kenya: +254 20 363 6451

Outside of Office Hours, contact: +254 20 363 6000

Office Hours are Monday through Thursday 07:15 a.m.-16:30 p.m. and Friday 07:15 a.m.-12:15 p.m.

Embassy Nairobi

United Nations Avenue Nairobi
P. O. Box 606 Village Market
00621 Nairobi, Kenya
Phone: 254 20 363-6000
Fax: 254 20 363-6157

Public Diplomacy Section

The Public Diplomacy Section of the U.S. Embassy in Kenya undertakes informational, cultural and educational activities designed to promote understanding of U.S. foreign policy and society. It acts as the public diplomacy arm of the U.S. Embassy in Kenya, and places special emphasis on democracy, governance, human rights and economic issues. The Public Affairs Office maintains a state-of-the-art Information Resource Center at its facilities.

Public Diplomacy Contact Information

Press Officer
Phone: 254-2-3636199

Office Administrator
Phone: 254-20-3636202
Email: nairobipas@state.gov

American Center Nairobi
Phone: 254-20-3636196/197/205/207
Fax: 254-20-3636353

Hours of Operation

PAS: Monday through Thursday 07:15 a.m.-04:30 p.m., Friday 07:15 a.m.-12:15 p.m.

American Center Nairobi: Monday, Tuesday & Thursday 09:00 a.m.-04:00 p.m, Wednesday 09:00 a.m.-01:00 p.m., Friday 09:00 a.m.-12:00 p.m.

Consular Section

Consular Contact Information

American Citizen Services Unit
U.S. Citizens with emergencies, please call: 254-20-3636451
U.S. Citizens with emergencies after office hours, call: 254-20-3636000
Email: Kenya_ACS@state.gov

Immigrant Visa Unit
Call Center: 254-20-7640121 or 254-20-7640799
Call Center from the United States: +1 (703) 988-7112
Email: ImmigrationVisaNairobi@state.gov

Nonimmigrant Visa Unit
Call Center for Payment or Appointment Scheduling Issues: 254-20-7640121 or 254-20-7640799
Email: VisitorVisaNairobi@state.gov

Hours of Operation

Consular Section Office Hours: Monday through Thursday 07:15 a.m.-16:30 p.m. and Friday 07:15 a.m.-12:15 p.m.