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Contact Us

Emergency Contacts for U.S. Citizens

U.S. Citizens with emergencies, please call 020 363 6451 or 254 70 963 6451 and  listen to the voice prompts
Outside of Kenya: +254 20 363 6451 or +254 70 963 6451 and  listen to the voice prompts

Office Hours are Monday through Thursday 07:15 a.m.-16:30 p.m. and Friday 07:15 a.m.-12:15 p.m.

Embassy Nairobi

United Nations Avenue Nairobi
P. O. Box 606 Village Market
00621 Nairobi, Kenya

Phone: 020 363 6451 or 070 963 6451

Fax: 020 363-6157 or 070 963 6157

Public Diplomacy Section

The Public Diplomacy Section of the U.S. Embassy in Kenya undertakes informational, cultural and educational activities designed to promote understanding of U.S. foreign policy and society. It acts as the public diplomacy arm of the U.S. Embassy in Kenya, and places special emphasis on democracy, governance, human rights and economic issues. The Public Affairs Office maintains a state-of-the-art Information Resource Center at its facilities.

Public Diplomacy Contact Information

Press Officer
Phone: 020 363 6000
USEmbassyNairobiPressOffice@state.gov

Office Administrator
Phone: 020 363 6000
Email: nairobipas@state.gov

American Center Nairobi
Phone: 020 363 6000

Hours of Operation

PAS: Monday through Thursday 07:15 a.m.-04:30 p.m., Friday 07:15 a.m.-12:15 p.m.

American Center Nairobi: Monday, Tuesday & Thursday 09:00 a.m.-04:00 p.m, Wednesday 09:00 a.m.-01:00 p.m., Friday 09:00 a.m.-12:00 p.m.

Consular Section

Consular Contact Information

American Citizen Services Unit
U.S. Citizens with emergencies, please call: 020 363 6451 or 070 963 6451
U.S. Citizens with emergencies after office hours, call: 020 363 6000 or 070 963 6000
Visit our U.S. Citizen Services Navigator

Immigrant Visa Unit
Call Center: 254-20-7640121 or 254-20-7640799
Call Center from the United States: +1 (703) 988-7112
Email: ImmigrationVisaNairobi@state.gov

Nonimmigrant Visa Unit
Call Center for Payment or Appointment Scheduling Issues: 254-20-7640121 or 254-20-7640799
Email: VisitorVisaNairobi@state.gov

Hours of Operation

Consular Section Office Hours: Monday through Thursday 07:15 a.m.-16:30 p.m. and Friday 07:15 a.m.-12:15 p.m.