Embassy To Reopen on October 31

We are grateful for the ongoing protection provided by the Kenyan police. We are cooperating with Kenyan authorities on the investigation of the incident on Thursday, October 27 and refer all questions about the investigation to them. We will be open to the public for normal operations on Monday, October 31, 2016.

Previous message from October 27:

The U.S. Embassy wishes to inform U.S. citizens of a shooting incident outside the Embassy today.  No Embassy personnel were involved and no U.S. citizens are known to have been affected by this incident.  The Embassy will be closed to the public on October 28.  While routine consular services have been cancelled, emergency consular services for U.S. citizens continue to be available.

Review your personal security plans, remain aware of your surroundings, including local events, and monitor local news stations for updates.  Be vigilant and take appropriate steps to enhance your personal security.

For further information:

  • We strongly recommend that U.S. citizens traveling to or residing in Nairobi enroll in the State Department’s Smart Traveler Enrollment Program (STEP).  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the U.S. Embassy.
  • Contact the U.S. Embassy for up-to-date information on travel restrictions.  You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  Follow us on Twitter and Facebook to have travel information at your fingertips.
  • The U.S. Embassy in Nairobi is located on United Nations Avenue Gigiri, Nairobi, Kenya , tel. +254-20-363-6000. You can contact the Consular Section of the Embassy by phone at +254(0)20-363-6451 from 7:15 a.m. to 4:30 p.m. Monday through Thursday and 7:15 a.m. to 12:15 p.m. on Friday, unless the Embassy is closed, or via email at Kenya_ACS@state.gov.  For after-hours emergencies, please call +254-(0) 20-363-6000.