Jobs at the Embassy

U.S. Embassy Nairobi Human Resources Office encourages interested job applicants to apply for any of our open positions!

Please note applications can only be received from the on-line recruitment service “My Jobs in Kenya“.

Please follow all instructions carefully. We are unable to respond to individual inquiries. Candidates selected for interviews will be contacted at the address they provide.

U.S. Mission                           Nairobi

Announcement Number:      Nairobi-2018-16

Position Title:                        Supervisory ACS Assistant

Opening Period:                    05/7/2018 – 05/21/2018

Series:                                     FSN 1410

Salary/Grade:                        Position Grade: FSN 1410-09; FS-05

Who May Apply:                  All Interested Applicants / All Sources

(Actual FS salary determined by Washington D.C.)


Security Clearance Required: Local Security Certification

Duration Appointment: Indefinite subject to successful completion of probationary period

Marketing Statement:  We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply

Summary: The U.S. Mission in Nairobi is seeking eligible and qualified applicants for the position of Supervisory ACS Assistant.

The work schedule for this position is:  Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:  Yes

Duties: Advises officers, including supervisors on handling of the most complex and sensitive cases involving U.S. citizens.  Supervises, trains and provides technical guidance to the LE Staff assigned to the American Citizen Services (ACS) unit, and provides daily work guidance to entry-level Foreign Service Officers performing ACS work. Supervisory work includes communication oversight, accountability of consular equipment and documents, as well as managing the daily workflow of routine and emergency services to U.S. citizens living in Kenya and Somalia. Incumbent will be supervised by the American Citizen Services Chief.

Qualifications and Evaluations

Education: Bachelor’s Degree in any of the following disciplines: Law, Business, Sociology, Psychology, Anthropology, Economics, Public Policy, Political Science or International Relations is required.

EXPERIENCE: Minimum four years’ experience in an office environment, supervising staff, managing workload, handling administrative duties and providing customer service is required.


LANGUAGE:  Level IV (Fluent, Reading/speaking /writing) English is required. (This may be tested.)

Level III (Good working knowledge, Reading/Speaking/Writing) Kiswahili or Somali is required.


  • Must have knowledge of applicable laws, regulations, legal precedents, and court decisions, including pertinent local laws, and practices
  • Must have ability to exercise tact and good judgement in dealing with people, often under difficult and sensitive circumstances.
  • Must have ability to evaluate evidence, apply complex regulations correctly, and give technical advice to both Consular Officers and subordinate locally employed staff.
  • Must have ability to develop and maintain an extensive range of contacts at the working level with local officials and representatives of private organizations.
  • Microsoft office suite (Outlook, Word, Excel, and PowerPoint) is required.

Qualifications: All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Other information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.


(1)        AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2)        AEFM / USEFM

(3)        FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link:

How to Apply:  All candidates must be able to obtain a Local Security Certification.

Interested candidates for this position must submit their application to the following for consideration:

Required Documents: Please provide the required documentation listed below with your application:

  • Residency and/or Work Permit (If applicable)
  • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)
  • Letter(s) of recommendation
  • Bachelor’s Degree
  • Curriculum Vitae (CV)
  • List of references

What to Expect Next: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information: the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained from the recruitment website

Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.