Health and Travel Alert: Qatar Airways Offers Flight Departing Nairobi on Thursday, June 18


Health and Travel Alert for U.S. Citizens

June 15, 2020

Qatar Airways Offers Flight Departing Nairobi on Thursday, June 18

Location:  Kenya 

Event:  Qatar Airways has offered seats to U.S. citizens and nationals on a chartered flight departing Nairobi for Doha on June 18th, 2020.  Onward flights are available to Chicago (ORD), New York (JFK) and Dallas-Fort Worth (DFW).  Tickets can be purchased online on a first-come, first-serve basis following these instructions:

Passengers enter the Qatar Airways website with this link:


·         Scroll down to the Log-in section:

o   Username: QRKE

o    Password: QRKE

·         Select ‘One Way’.

·         Select Nairobi (NBO) as the departure location, add your final destination

·         Select June 18 as the departure date

Passengers must have valid entry documents to enter the United States.

Passengers who cannot book online may make a booking through the Qatar Airways call center using the following lines:  +254701493300, +254780436073, +254110922381.  Call center hours are from 8:30am to 5:00 pm, Monday through Friday.  Please direct email inquiries to:

Tickets can be purchased via direct deposit (Absa), bank transfer or MPESA, per terms and conditions stipulated by Qatar Airways.

USD Account

o   Branch: International Services Nairobi

o   Account Name: Qatar Airways

o   Account No.03- 0227350202

o   Swift Code BARCKENXXX

KES Account

o   Branch: Plaza Business Centre

o   Account Name: Qatar Airways

o   Account No. 03- 0775041102

o   Swift Code BARCKENXXX


o   Account holder: Qatar Airways

o   Short Code: 816850

o   Account: Utility account

Reminder: U.S. Embassy Nairobi strongly recommends that U.S. Citizens and nationals enroll in STEP, the Smart Traveler Enrollment Program, at STEP enrollees receive important information from the Embassy about health conditions, safety alerts, and travel updates. Enrollment enables the Embassy to contact you in the event of an emergency. If you have previously enrolled in STEP, we recommend that you log into your STEP account to ensure your details are current, your country of travel information is correct, and that you set your departure date as ‘indefinite.’ These steps will enable you to receive all our embassy messaging. For any immediate need, U.S. citizens in an emergency can call 1-888-407-4747 from the United States and Canada or (plus) 1-202-501-4444 from overseas.

Actions to Take:

·         Visit the Kenyan Ministry of Health’s COVID-19 website for updated information.

·         Consult the CDC website for the most up-to-date information.

·         For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.

·         Visit the COVID-19 crisis page on for the latest information.

·         Visit our Embassy webpage on COVID-19 for information on conditions in Kenya

·         Visit the Department of Homeland Security’s website on the latest travel restrictions to the U.S. 


·         U.S. Embassy Nairobi, Kenya

United Nations Avenue, Gigiri

+254 (0) 20 363 6451

+254 (0) 20 363 6170 (after hours)

·         State Department – Consular Affairs

+1-888-407-4747 for calls from the United States or Canada

+1-202-501-4444 for calls from overseas (Kenya)

·         Kenya Country Information

·         Enroll in Smart Traveler Enrollment Program (STEP) to receive alerts

·         Follow us on Facebook and Twitter: @USEmbassyKenya and @CDCKenya


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