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Important Passport Information

Payment Methods & Details

PAYMENT METHODS & DETAILS

Fees and Payment Methods for by-mail passport renewal applications services. Please note that it takes about eight weeks to receive the new passport through this method.

  • Pay the passport application fee via the U.S. government’s secure payment site You must print the electronic payment confirmation you receive via e-mail after successfully paying the fee and include it in the package you send to the embassy.
  • Payment is not accepted by checks or cash for by-mail passport services.

For in-person passport applications, Consular Reports of Birth Abroad, notaries, or Renunciation of Citizenship:

  • Payment must be made in U.S. dollars or the equivalent in Kenyan Shillings, or credit card (VISA, MasterCard, Diners, American Express, and Discover)
  • We do not accept payment via mobile money or digital wallets, including M-Pesa and Airtel Money.

Appointments & Locations

U.S. Embassy Kenya
Schedule an Appointment  
United Nations Avenue Nairobi
P. O. Box 606 Village Market
00621 Nairobi, Kenya

On Appointment Day

For access to the Consular Section in the U.S. Embassy, U.S. citizens should bring valid identification, preferably a U.S. passport. If your identification is lost or stolen, bring a photocopy if possible. If not, we can work to establish your identity at the consular entrance gate before you enter. If you have an appointment, please print and bring your appointment confirmation with you. In order to avoid unnecessary delays, it is important to come to your appointment prepared with the required documentation and paperwork filled out. Please note that for passport applications you need to bring a 2×2 inch passport photo on a white background. We do not take photos at the Embassy.

Prohibited Items

IMPORTANT: Mobile phones and other electronic devices are not allowed within the Embassy. You will be allowed to check one cell phone at the Embassy gate but the U.S. Embassy and the Embassy guards are not liable for any loss or damage to your cell phone while it is checked. You will NOT be allowed to enter the U.S. Embassy for your appointment carrying any of the following items:

  • Any other battery-operated or electronic devices such as computer tablets, digital diaries, pagers, cameras, MP3s, laptops, or portable music players and wearable devices such as Google glasses or body cameras.
  • Any oversize shoulder bags or purses.
  • Any oversize handbags and travel bags, large backpacks, briefcases, or suitcases. Applicants can only carry in clear bags containing papers needed for their appointment.
  • Any food items.
  • Sealed envelopes or packages.
  • Cigarettes / cigars / match boxes / lighters, e-cigarettes, liquid vaping devices.
  • Any sharp objects such as scissors, pen knives or nail files.
  • Weapons or explosive materials of any kind.

The list provided above is not exhaustive. Other items may be prohibited at the discretion of security staff. Other than the one allowed cell phone, the U.S. Embassy will NOT accept the storage of any of the above prohibited items.

Additional Information

Passport applications must be completed by and printed from the online filler. The address should be your Kenyan or Somali address (not your U.S. address)

The U.S. Embassy does not provide parking for applicants presenting for services.

You must arrive to the appointment with the completed passport form, passport photo, and all additional documents. Please bring two photocopies of each required document plus the originals.

If needed, the U.S. Embassy is able to offer translation for Swahili speaking applicants. Although the Embassy tries to have Somali translators available, they may not be available for your interview. For all applicants who do not speak English or Kiswahili, it is the responsibility of the applicants – not the Embassy – to bring translators. For any other languages, please reach out to the Consular Section ahead of your appointment. All translators must have government issued identification cards and must pass through security screening to enter the Embassy.

For minor passport renewals, please note that if your child’s physical appearance has changed significantly since the last passport photograph, the Consular Officer will request age progression photos as proof of identity. Mobile phones and other electronic devices are not allowed within the Embassy, so you will need to provide hard copy photos.

If submitting a DS-3053, the form must be notarized at the U.S. Embassy or in the United States and cannot be notarized by a local Kenyan or Somali notary public.

For the issuance of an emergency passport, please be prepared to state the reason for the emergency and present a flight itinerary showing urgent travel.

Please come prepared with hard copies to present at the time of your interview.

Processing times can take up to 6-8 weeks and vary by demand. At the time of your appointment, you must present with a DHL airway bill for passport/CRBA delivery to any of the DHL branches below. Pick-up at the Embassy is no longer available. You should expect significant delays if you did not submit your airwaybill at the time of your interview.