An official website of the United States government

U.S. Citizen Services

Consular Appointments, Office Hours, Location, and Fees

Find important information regarding your appointment on our Consular Appointments, Office Hours, Location, and Fees page.

From routine citizenship and documentation questions to all manner of emergencies, the U.S. Embassy Nairobi is pleased to provide information and assistance for U.S. citizens in Kenya and Somalia!

To get started, please use the link below to the “navigator.” The navigator will ask a series of simple questions to direct you to online information on the most common topics, OR provide instructions on how to contact us by email for less common questions:

Click here

Find important information regarding testing, vaccine information, entry and exit requirements, movement restrictions, quarantine information, and more on our COVID-19 Information page

Citizenship Services

In accordance with United States Department of State worldwide regulations in place due to COVID-19 and in line with efforts by the Government of Kenya to prevent the spread of COVID-19, the Consular Section of the U.S. Embassy in Nairobi has temporarily restricted some routine consular processing.

All entrants to the U.S. Embassy must wear masks and are subject to body temperature screening and may be refused entry if displaying an elevated temperature.

No electronics are allowed in the U.S. Embassy.

For routine passport renewals and notarial services, please click here to make an appointment at U.S. Embassy Nairobi. Be sure to schedule a separate appointment for each individual applying.

To submit a request for an emergency service, including CRBA services, visit our U.S. Citizen Services Navigator. Emergency services can include: a need for urgent travel; needing a new passport for foreign visa requirements; or other life-or-death situations. A travel itinerary will be required for emergency services.

For emergencies after hours involving American citizens please call 020 363 6170.